Stop being the human API at work: the glue that keeps everything together


Hi, Reader!


I was recently untangling a messy project roadmap. The sponsor was exhausted. He was spending his Tuesday mornings begging a dozen different teams for status updates just to fill out a spreadsheet for the executive steering committee.

He thought he was driving alignment.

In reality, he was just the glue holding a broken process together. The program wasn’t being managed. He had become a human API.

If your best people are spending half their day just to unblock themselves and track down statuses, you have a massive leak. It is status theater, and it burns through your capacity faster than the actual work does.

The Gear

Here is what gets me.

We treat “status theater” as just a business problem, assuming the only cost is lost velocity or a delayed release.

Cognitive load is a finite resource. Every time you shift gears to chase a dependency, parse a messy Slack thread, or beg for a status update, you are spending a coin from your daily allowance.

By 5:00 PM, your work hasn’t just stolen your time. It has stolen your executive function.

When you act as the glue between broken systems all day, you walk through your front door with nothing left. You snap at the kids and stare blankly at your spouse. Your body is in the kitchen, but your brain is still processing the status update.

You cannot let a broken reporting structure at work bankrupt your presence at home.

The Move

Here are the next steps I’m practicing to stop being the human glue:

  • The Async Anchor: Stop doing status updates live. Push the team to update a central dashboard. Stop paying the meeting tax.
  • The Hard Stop Audit: At 4:45 PM, identify the loose threads. Write them down on a physical pad. Close the laptop. Don’t carry the open loops to the dinner table.
  • The De-Escalation Buffer: If you spent the afternoon chasing dependencies, take 10 minutes in the driveway. Leave the project manager in the car.

This won’t magically fix a chaotic corporate culture. But it will keep the chaos out of your living room.

Let me know what you think.

The Systems Dad,

Christopher Lynn

P.S. I'm testing the "at work" part of The Systems Dad. If you don't want to receive these emails on Thursdays, don't unsubscribe completely. Just let me know and I'll remove you.

The Systems Dad

Welcome to the Systems Dad! I send out two posts per week about using systems at work and home to manage chaos and bring calm to life.

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